social construction

This tag is associated with 3 posts

Designing Embedded System Interactions for Human Flourishing

Designers of human-computer interactions (HCI) work in a highly ambiguous space, investigating the middle ground between the user and the interface. However, what happens when the interface is not visible to the user? Such is the case with embedded ubiquitous computing (ubicomp) systems. These systems work through complex sensor networks that act as a constant, silent observer, monitoring user behavior. Through these systems, the domain of interaction expands from a keyboard, traditional game controller or even next generation game controllers such as WiiMotes and Project Natal, to a user’s home, car or office. While HCI researchers propose one value of embedded systems is as persuasive agents that motivate users in

The Origin of Cool Things

A professor of mine used to say that good theories give you something to think about, but great theories give you something to think with.  What want to give you here is not a description of what users are or twenty-seven nifty observations I’ve made over the years, but a set of concepts, ideas and methods to look at users with.

By cool, I do not necessarily mean the latest Phillipe Starck table lamp, or the 3DO video game.  I’m more concerned with things like the wheel, or McDonald’s restaurants, of Federal Express of Good Grips kitchen tools – things that are so right that they become nearly invisible, part

Uncertain Answers

If you ask the rhetorical question, “Why do you do research?” the answer you are most likely to get is, “To find an answer.” And there lies the heart of the problem: thinking that a definite answer is either possible or desirable. I think that it has been tremendously important that business has become, over the past decade or so, increasingly ‘consumer-centric.’ I think knowledge about consumers’ everyday lives is absolutely critical to the success of any product, any company.

But somewhere along the way, the issue has become muddled. Understanding consumers has far too often been reduced to identifying ‘needs’, and market research has become a kind of

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